Public Storage - Fort Worth - 4874 Keller Haslet Rd

Hope Carter

Paul and Wendy were amazing and helpful. Paul truly went above and beyond to help me with my move out process. I couldn’t have asked for a better 5 star experience! The facility was clean and secure and I never had to worry about my belongings in the storage unit. I highly recommend Public Storage on Keller Haslet Road in North Fort Worth. Thank you Paul and Wendy, you deserve 10 stars!

Jacob Cole

We had the absolute worst experience renting a storage unit from this location. We had a large 10x25 “climate controlled” unit, I say climate controlled lightly because the lack of sealing around the door and exterior wall of the unit was completely lacking, allowing dust, dirt, and water into our unit and making some of our furniture unusable. The insulation used on the roll up door is the worst quality, throwing chunks of insulation all over our stuff every time we opened the door. To top it off, our rates got raised to $400 which is absolutely ridiculous and predatory. Never will I ever do business with Public Storage again. I highly recommend against moving your stuff into any Public Storage location because they are all known for raising your rates EXPONENTIALLY after less than a year.

brian Lemmermann

This location continues to charge after you leave. I stopped using my storage two weeks before the end of the month. Nobody was in the office to close the account. I went back two more times and called a total of 5 times and nobody was there or would answer the phone. On the last visit the gate was still wide open so I went in and looked for an employee as people were standing around the office looking for one. When I couldn’t find one I exerted and left a message telling them I had been trying to cancel my unit for two weeks. I got a call back a week later telling me since I had driven on the property looking for an employee I was required to pay the next months rent. Even after my explanation and confirmation that they had received my message they still said I owed for a unit I wast using and tried to cancel multiple times and they said they would send it to collections if I didn’t pay. Pretty bad customer service.

Jess U

Paul and the team at this location provided excellent service. This is a clean and secure facility and the employees are professional and knowledgeable. We were happy to find this storage facility in the area that we needed!

Regina Lucero

Easy process. Katelyn was helpful and knew her stuff. She showed us the spot and got us in and out fast. Highly recommend