CubeSmart Self Storage - El Paso - 5201 N Mesa St

Mario Rodriguez

Rented at Cubesmart Mesa for business. I have to say the facility is super clean, feels very safe for me as well as my stuff. Not to mention the staff to include Christine is super helpful and really attentive. Best storage in town.

Cynthia Aguiñaga

The personalized customer service provided to me by Kristina is what made me decide to go with this business and this location. She was very friendly on the phone, and even friendlier in person. She provided me with thorough information and guided me through the entire application process with patience and professionalism. The area is nice, clean, and gives a strong sense of safety and friendliness, which made my experience even better. Thank you, Kristina, for the excellent customer service you provide to the public. You truly go above and beyond, and you deserve a raise!

Maria Sanders

So far the worst experience in my life after cubesmart sold there facility and it became public storage. We went multiple times to the main office no one inside they had tons of ppl. Trying to pay rent because they decided they wanted every unit to pay on the first of the month. They wanted everything upfront. My husband and I were told we had to leave our unit even after we paid 312$ every month after taxes. We paid in the 16th since that was our move in date. They told us because he was active duty military we had to leave our unit get into another one still pay 230$ after we paid 312$ and then still pay 141 that they wanted on the first. Yet we had been paying our rent ahead of time we’re never late on rent. We had to make the heavy departing choice to leave our unit and find a new place as we weren’t about to pay 680$ to them. The worst part is they wanted us to pay and didn’t even have a Conscience when I asked well if we had moved into another unit with the if they would work with us and give us more time to pay the rent because we had just paid 312$ to public storage for our unit “ they told us no” and we lost less then a month of rent and lost days that don’t even add up to a month before they were asking us to leave the unit and still pay upfront a 230$ fee to move into a new unit with them. This has been far the worst experience I’ve ever had with a storage unit if I could rate zero stars for this facility I would.

RC

I am very grateful with Kristina, always going above and beyond. Great customer service and support 👏 . Thank you for all you do. ⭐️⭐️⭐️⭐️⭐️ Recommended

Ann Tidd

Excellent people to work with! Ed walked me through everything that I needed to know and prepared me for what was going to come in the future when my account was set up. I would absolutely recommend this facility! Patricia Dufour RN