Boxwing Storage

Tony Key

Boxwing Storage Chapman HWY Knoxville,Tn..Very dirty units infested with rats on property and leaking roof, wow. I should have never put my belongings on this property. Now I have moved outta this place and still struggling to sort out all my stuff that was damaged by rats and rat pee, and I can assure you there were NO Rats in my belongings when I stored it here. On top of that these people are still charging me for rent when my account with boxwing storage even says I've moved out. Stay Away

Connie M Beja

Been renting a unit for several years and I have not been disappointed. Easy access to your unit. You can always reach someone and the staff is AWESOME!! Definitely would recommend 😊

Cierra Weaver

If I could give more than 5 Stars, I absolutely would, 100 Stars in my book!! Hands down Boxwing Storage is by far the BEST company I have ever had the pleasure to rent a unit from!! I have had my unit for about 2 1/2 years now and Kenneth the property Manager is the MOST OUTSTANDING NICEST MAN EVER!! When I have had any problems, I just call and talk to him and explain what is going on, not only is he beyond understanding, but always has went out of his way to assist me and make sure that I don't lose my Unit! I will NEVER rent from another storage company EVER!! They have an outstanding surveillance with cameras hung up every where covering every part of the property so you never have to worry about your unit being broken into!! Plus the 24/7 access to my unit with my belongings is a major plus, when all these other storage places lock their gates by 9pm and don't open back until 8am, I am able to visit mine at 2am if I please!!! I love my storage place and I tell anyone and everyone about them!! Thank you Kenneth for being the BEST OF THE BEST at Boxwing!!

Benjamin Leonard

Terrible experience with this company. I rented a unit on Thursday before moving out of my previous house and went by to confirm it on Friday. The unit (which I was told was empty and unlocked) was locked up. I contacted the office who assured me that they would have the unit ready by Sunday when I was moving. I showed up Sunday with a U-Haul full of items and the unit was still locked meaning I had to extend my U-Haul for another day and take off the latter half of the next day of work. This also meant that my fiance and I had to move everything instead of having several friends to help. After calling on Monday morning I was able to get a new unit and get unloaded. I then called the office to calmly request reimbursement on the extra day of U-Haul rental but didn't receive a response. I called back twice over the course of 3 weeks being very polite each time while making no progress. Finally, after another call I was told that they would not be reimbursing me for the charges ($80 roughly). Also this place is very sketchy. There's random trash and open containers that are full of mildewing items (see pics). I'll be moving my stuff as soon as the time I have paid for is over

Ben King

I have been using this facility for almost two years with no problems whatsoever. It's a clean facility and well laid out for indoor storage as well as outdoor storage. It's conveniently located in South Knoxville about 1.25 miles South of the John Sevier Highway and Chapman Highway interchange. It has been under new management since last year and their correspondence to me has always been in and informative and timely manner. March/2020-still using this storage facility with no problems at all. I would highly recommend it to anyone needing short or long term storage.