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Universal Storage Solutions - Gray

5267 Bobby Hicks Highway, Gray, TN 37615
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5.0
(12)
Rating Badge
3.3
(11)
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Online Move-In AvailableRent online, skip the counter, and go straight to your space
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5% Military discount
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5% Military discount (applies to active-duty, reserves, veterans only)
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5% Senior discount
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5% Senior discount
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5% Student discount
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5% Student discount

Available Storage Units (2)

5x10

$1.63 / sqft
small storage unit
Features
1st FloorInterior
$81.37
Only 1 Left!
Reserve Now, Pay LaterYou will not be charged until move-in

10x25

$0.61 / sqft
large storage unit
Features
Outdoor Access1st Floor
$153.47
Only 1 Left!
Reserve Now, Pay LaterYou will not be charged until move-in

Complete Amenities & Features

About Universal Storage Solutions - Gray

Universal Storage Solutions (USS) is northeast Tennessee's storage specialists with locations in Elizabethton and Johnson City (Gray). All locations offer fenced-in areas with coded access security gates for maximum protection for your belongings. We also offer a variety of sizes to fit your need and budget. Climate controlled and traditional non-climate controlled spaces with automobile, RV, trailer or boat storage available as well.

Our locations in Elizabethton:

Location #1 - 1201 Hwy. 19-E Bypass (entrance on Pete Hampton Dr.)

Location #2 - 629 S. Sycamore St. Elizabethton, TN 37643 (entrance on South Sycamore St.)

Location #3 - 620 S. Sycamore St. Elizabethton, TN 37643 (entrance on Oak St.)

Location #6 5267 Bobby Hicks Hwy Gray TN 37615 (entrance on Bobby Hicks Hwy)

ACCESS

  • 24-hour access24-hour access
  • 24-hour kiosk24-hour kiosk
  • Electronic gate accessElectronic gate access
  • Handcarts or dolliesHandcarts or dollies
  • Loading dockLoading dock
  • Is your facility parking lot or driveway large enough for an 18-wheel truck?Is your facility parking lot or driveway large enough for an 18-wheel truck?

SECURITY

  • Video cameras onsiteVideo cameras onsite
  • Fenced + LightedFenced + Lighted

OFFICE HOURS
SundayClosed
MondayBy Appointment Only
TuesdayClosed
WednesdayBy Appointment Only
ThursdayClosed
FridayBy Appointment Only
SaturdayClosed
ACCESS HOURS
Sunday12:00 AM – 11:59 PM
Monday12:00 AM – 11:59 PM
Tuesday12:00 AM – 11:59 PM
Wednesday12:00 AM – 11:59 PM
Thursday12:00 AM – 11:59 PM
Friday12:00 AM – 11:59 PM
Saturday12:00 AM – 11:59 PM

VEHICLE STORAGE REQUIREMENTS

  • Requires insuranceRequires insurance
  • Must be drivableMust be drivable

PROPERTY COVERAGE

  • Insurance requiredInsurance required
  • Insurance available for purchaseInsurance available for purchase
  • Homeowners or renters insurance acceptedHomeowners or renters insurance accepted

PAYMENTS

  • CashCash
  • Credit cards accepted: Visa, Mastercard, AMEX, DiscoverCredit cards accepted: Visa, Mastercard, AMEX, Discover

BILLING

  • Automatic payments availableAutomatic payments available
  • Rent due on same day each month per lease startRent due on same day each month per lease start

MISCELLANEOUS

  • Moving supplies for saleMoving supplies for sale
  • Paperwork can be done remotelyPaperwork can be done remotely

Customer Reviews

5.0(12)
Verified (12)Google (11)

Great storage

by Amy Shipley

March 26, 2022

5.0

Very helpful and respectful employees they changed my storage size for me with no problem at all

Definitely recommend

by Alax Wobig

February 20, 2022

5.0

Overall first experience has been great. The facility is well maintained. They had a kiosk outside when nobody was there for me to startup my process. The guy at the desk was very helpful and units are easily accessible.

Best storage for price and cleannes

by Hiwatha

February 5, 2022

5.0

I have used storage places in the past and this one I highly recommend this one .

Clean, easily accessible, friendly staff

by Rose

October 30, 2021

5.0

The facility was clean and easy to access, staff was nice and helpful.

Hassle-free

by Nicole

September 29, 2021

5.0

Was super easy to get a unit, the self service kiosk outside is quick and easy to use.

shaun miller's profileshaun miller
December 1, 2025

Would give zero stars if I could. I’ve been trying to get in contact with the location manager since I first got the unit three months ago. Now, I’m having payment issues trying to change my method for the second time after the first didn’t work and still can’t get in contact with them. This is ridiculous. I also have family that also wanted to get in contact with the manager but can’t. Whoever is at the location ignores voicemails and must also ignore the help desk. This is garbage service. If you can, just go with a local unit.

Wayne Long's profileWayne Long
February 23, 2026

Worst company ever. They had a leak and ruined everything in my unit. Its full of mold and rats. They refuse to make things right. They won't meet up with me and will only contact me through email.

Larry Rice's profileLarry Rice
August 5, 2021

Best Rental experience I have ever had, Adam was fast and very knowledgeable. He explained the whole rental process with me. Even showed how to pay through the Kiosk at the location and how to set up the App on my phone so I could use it to open the gate if I wanted too. Location is nice new and bright and still has that new car smell. Top notch staff and facility A+

Amy S's profileAmy S
December 3, 2021

If you've ever rented a storage shed in the past with the typical large companies put all of those nightmares behind you. Universal is doing it right. They are what storage facilities should be in current times. EASY to see what is available, EASY to reserve and immediately start using your storage within minutes automatically without waiting on slow or non-existent customer service, GREAT customer service when you have a question, and the ability to 100% setup and pay your account online. This facility is their newest. Everything is clean. Automatic lights, door codes to get in a regular door or a big orange automatic garage door to pull into if you have a moving truck. Camera's everywhere for security and a climate controlled building. As soon as you go in there's dolly's available. It's like someone just made a big EASY button for storage. Very impressed. Sending out kudos to Lance for being extra awesome in helping me.

Matthias Herrmann's profileMatthias Herrmann
August 26, 2024

Rent a storage unit. The employee were not helpful at all. It's seems like that only the manager knows what is going on at this company. Awful experience

How to Rent a Storage Unit With Storage.com

There are two easy ways to secure a unit at this storage facility

1You can complete your rental process online today and go straight to your unit when you plan to move in.
2You can make a reservation today with no payment until you sign your lease at your move-in date.
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