ValuSpace - Troy
Facility Highlights
24-hour access
On-site office
Video cameras on site
Fenced & Lighted
Climate controlled units
First floor access
Drive-up access
Available Storage Units (19)
5x10
$1.98 / sqft
5x10
$2.22 / sqft5x10
$2.48 / sqft10x10
$1.49 / sqft
10x10
$1.49 / sqft10x10
$1.67 / sqft10x10
$1.87 / sqft10x10
$1.87 / sqft10x15
$1.13 / sqft10x15
$1.13 / sqft10x15
$1.19 / sqft10x15
$1.27 / sqft10x15
$1.41 / sqft10x15
$1.41 / sqft10x20
$1.20 / sqft10x20
$1.29 / sqft10x20
$1.46 / sqft10x20
$1.50 / sqft10x20
$1.62 / sqftComplete Amenities & Features
ACCESS
24-hour access- Electronic gate access
- Handcarts or dollies
SECURITY
- Video cameras onsite
- Fenced + Lighted
- On site office at facility
VEHICLE STORAGE REQUIREMENTS
- Requires registration
- Requires insurance
- Must be drivable
PROPERTY COVERAGE
- Insurance required
- Protection plan required
- Protection Plan available for purchase
- Homeowners or renters insurance accepted
PAYMENTS
- Cash
- Credit cards accepted: Visa, Mastercard, AMEX, Discover
- Check
BILLING
- Email invoicing available
- Automatic payments available
- Rent due on same day each month per lease start
MISCELLANEOUS
- Bilingual manager
- Mail or packages accepted
- Moving supplies for sale
- Paperwork can be done remotely
Customer Reviews
Very nice & helpful
The woman I spoke with could not have been more patient and helpful in finding me a great deal near my home.
Very clean! Great Customer Service!
Great Customer Service! Answers all questions and makes sure there are no surprises. Unit was very clean! Facility looks very safe too.
Everything was super easy and straightforward
Great customer service, convenient location, paperwork is straight to the point and very well explained. Great place in general.
This place is very clean and people are very friendly
This place is very clean and people are very friendly.
5 x 10 climate controlled unit
I am very impressed with the staff and their professionalism. The faculty is everything I was looking for. I will definitely recommend you to anyone looking for a storage unit.
Adriana Wynn
My experience at Value Space Storage , 850 Hoosick Rd.,Troy. The associate , James was phenomenal. He was very thorough. He showed me the unit. He reassured me that if there were any changes that they would contact me immediately, they don't just up your rent like extra space does and that it is very clean, climate controlled and very reasonable. I would definitely recommend them to ALL!!! James was awesome! Thank you James ..CLOCK IT
Emily CoteWe have been customers pretty much since this facility has opened. This place is perfect if you want to pay a significant fee each month to put your valued belongings in a (albeit, very clean) space, and then never be able to access them. The gate was broken again today, which we only learned after we had loaded a whole bunch of stuff into two cars to bring over. The gate is broken a lot, so maybe we shouldn't have bet on showing up outside office hours, despite the fact that a 24/7 facility kind of implies access outside of office hours. The guy who pulled in behind us, when seeing us and other customers locked out, told my husband "what exactly are we paying for? This gate is always broken." Indeed. I called customer service. The woman who answered assured me that an email had been sent to the manager. Yeah, that sounds expedient. I wouldn't have been so upset if a text message or other communication let us know, "Hey guys, the gate is broken again. So sorry! We'll let you know when it's fixed." Would have saved us a whole bunch of time loading, driving there, driving home, unloading again... But then, if they did that every time the gate was broken, they'd be sending a lot of emails. The facility is certainly secure. They just keep EVERYONE out. Problem solved.
Mecca LucasI had a very frustrating experience with this company. I reached out to support to request an extra week to cover two months of storage fees and was reassured I would only owe $244 and had until the end of the week to pay. However, I was later billed $340 for additional fees, despite being told otherwise. This caused significant stress, especially as I am currently without a full-time job. Based on my experience, I would not use this company again.
AliciaI would Highly recommend ValuSpace. Excellent customer service! Great pricing for new customers. Storage space has great security around the property. The inside of the storage space is kept exceptionally clean as well as the restrooms located inside as well. When looking for storage spaces I googled businesses in my area based on star ratings Valuspace in my opinion is your best choice. If I am ever in need of a unit again I will be going there again!
Rocky J. D'AdamoWas able to process the rental all online and pay for it. Then to set up a PIN to get into my storage unit after hours. The first time I went my code was not working but the on call center gave me a temporary PIN to use and the issue was fixed immediately. Great communication and fantastic customer support!
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