Northway Exit 16 Self Storage
Facility Highlights
24-hour access
On-site office
Video cameras on site
Fenced & Lighted
Climate controlled units
Drive-up access
Available Storage Units (14)
5x5
$2.68 / sqft
5x10
$1.52 / sqft
5x10
$1.84 / sqft10x10
$0.78 / sqft
10x10
$0.78 / sqft10x10
$0.91 / sqft10x10
$1.37 / sqft10x15
$0.57 / sqft10x15
$1.00 / sqft10x20
$0.58 / sqft10x20
$0.96 / sqft10x20
$1.34 / sqft10x25
$0.96 / sqft
10x30
$0.66 / sqftComplete Amenities & Features
ACCESS
24-hour access- Electronic gate access
- Elevator
- Handcarts or dollies
- Is your facility parking lot or driveway large enough for an 18-wheel truck?
SECURITY
- Video cameras onsite
- Fenced + Lighted
- On site office at facility
VEHICLE STORAGE REQUIREMENTS
- Requires title
- Requires registration
- Requires insurance
PROPERTY COVERAGE
- Insurance required
- Insurance available for purchase
- Protection plan required
- Homeowners or renters insurance accepted
PAYMENTS
- Cash
- Credit cards accepted: Visa, Mastercard, AMEX, Discover
- Check
BILLING
- Email invoicing available
- Automatic payments available
- Rent due on same day each month per lease start
MISCELLANEOUS
- Mail or packages accepted
- Moving supplies for sale
- Paperwork can be done remotely
Customer Reviews
great pricing
Good pricing, great location - friendly and helpful customer service
Friendly and helpful customer service
Nice facility, clean and accessible. Rachel in the office was friendly and helpful.
Convenient, clean, easy access
Easy to use, good pricing, convenient location
The customer service can not be beat.
The ladies helped me and my family when we had an emergency while moving. Their professionalism and empathy was way above what could have been reasonably expected.
Great facility
Very clean. Great location. Good customer service at office check in
Jerry Helm
Newly built, very clean storage units. All different sizes. There is a few rows of outside units and a two story temperature controlled building with units inside. Reasonably priced comparable to other storage facilities. Also you must purchase unit insurance to buy a unit.
Chrissy McGlauflinThis facility has easy access and is very clean, HOWEVER, I have had nothing but problems with getting locked out of my unit. Nobody returns calls or emails. They initially blamed the agency they were using but supposedly they changed and I’m still having issues. All along I thought I was on auto pay, They say I have to go online and change it back to auto pay, but there is no way to do that on their website. Then I call the Help number and they say that I need to Talk to a property manager to change it to auto pay and nobody will return my calls. I have left multiple messages and emails. They fined me for paying late, however they never sent me a bill and did not notify me that I was no longer on auto pay. They never sent me a bill! Then one day they said that I am late with my payment and literally locked me out the next day. They also billed me for not having insurance, however, I did have it and asked to be reimbursed and nobody has responded to my messages. (Btw, there is nowhere to upload proof on the website). The website is terrible. They have a helpline, but nobody on the helpline can actually help you. I’m am beyond frustrated. I only gave it two stars because it is a new facility.
agotaras2000A very clean facility, and customer service is excellent. The office has different hours but phone help is only a call away, and is very helpful. Management is very helpful, and the facility is very clean. Rates aren’t bad, my only issue is the location. It’s a little far from my house! I definitely recommend.
Simi FevThis company is AI run and is only good at dipping into your bank account. I reserved a unit for April on March 2 and was charged in full immediately. Have been trying to cancel and get a refund since March 3 and was told "you signed a lease". $153 and nineteen phone calls for nothing. Crooks.
Karen KellyGreat experience with online selection, purchase and payment processing! Super clean unit! Friendly front desk staffer, she was very helpful at our check in.
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