Extra Space Storage - 7443 - Reno - S Meadows Pkwy

April Marie

Sierra at Extra Space Storage is, without exaggeration, one of the most competent and genuinely helpful people I have dealt with in a long time. I walked in managing a lot — moving, deadlines, logistics, and the kind of decision fatigue that comes with compressing an entire life into boxes — and she immediately created clarity. Not just by answering questions, but by anticipating them. There was no confusion, no runaround, no pressure. Just calm, direct, informed guidance. What stood out most was her ability to make a process that can feel overwhelming actually feel manageable. She was patient without being slow, efficient without being cold, and incredibly knowledgeable about every detail — from unit sizing to access to what would realistically work for my situation. That combination is rare. She also treated me like a person, not a transaction. There was respect in how she communicated, and that matters more than most businesses seem to understand. I left feeling like I had made the right decision — not because I was sold something, but because I was supported in making the right choice for myself. Sierra is the reason I would recommend this location to anyone. She’s excellent at what she does, and it shows.

Roman Versch

The place is clean and staff are nice; however get ready to get financially hurt when you rent here. My start rate was $120 a month on 6 month pay in advance, then it went to $220 month (DOUBLED). Today I opened a post card saying my rate would be $484 month..(DOUBLED AGAIN). What a rip off. I need to move my storage stuff.. this is very misleading about good prices.

Ken Fortney

It’s been a wild ride renting at this location. One week I noticed a couple in a run down red car parking all day inside the car bay. Their possessions overflowed from the car and it all smelled terrible. I thought that they were camping out inside the facility. When I tried to sneak a photo to report them, the couple spotted it and came at me yelling. I then tried to leave the facility and they used their car to block me in. This occurred after office hours, and since ExtraSpace doesn’t have an emergency line, I was stuck in a terrible situation with a mentally unstable couple. Thankfully, after I remained motionless in the vehicle for a bit, they sped off. Another time, I came to my unit to pick up items needed for the day, and the elevators would not work. All of them. It was very strange. I then looked for stairs and couldn’t find any. Again, ExtraSpace doesn’t have an emergency line, and this was a couple of hours before the office opened, so I was kinda screwed.

Amber Christensen

Easy to book it online. The staff was super helpful when I showed up for the first time trying to find my unit. Very clean facility and they offered carts to use as well which was super handy.

Chelle Miko

Oh my goodness. Justin and Sierra are awesome. I needed help with information about storing my things and they were so kind and educated and helpful. I highly recommend this facility to anyone who is looking for excellent customer care, warm, and friendly faces when you walk in, and great personalities! The place is also spotless. And the rates are the best in town! Thank you so much! Highly recommend!