Public Storage - Flint - 2325 S Dort Hwy

TomBowe isProperJones

MAJOR UPDATE: Management Stepped Up for This Veteran REVISED RATING: ⭐⭐⭐⭐⭐ (5 Stars) UPDATE (May 2026): I am updating my previous review because the leadership at this location truly listened. After expressing my concerns as a disabled Veteran, I had the opportunity to speak with the property manager, the district manager, and the local staff. They were incredibly gracious and empathetic to my situation. And they recognized that a 52% increase was unsustainable and worked with me to adjust the rate. This new rate reflects a fairer increase, and helps removes some financial anxiety I was facing. It is rare to find a corporation that empowers its managers to do the right thing for the individual, but the team here did exactly that. I am beyond grateful for their help and for the respect they showed me. If you are a Veteran or a long-term tenant, know that the people running this specific location actually care. Thank you to the management team for having my back! Special Thanks to Property Manager Keli you’re a Rockstar and her staff And shot out to District Manger Brandon ........................................... 52% Increase in 2 Years—Predatory Hikes Facing a Disabled Veteran ​Rating: ⭐ (1 Star) ​I am a disabled Veteran on a fixed income, and Public Storage’s pricing model is a textbook "bait and switch." Since 2024, I have been hit with back-to-back annual increases of 26% and 21%, resulting in a total rent hike of over 52% in just two years. ​As a Veteran on a fixed income, these aggressive jumps are not just "market adjustments"—they are predatory. The company exploits the fact that moving is physically and financially difficult for disabled individuals, effectively holding our belongings hostage. They lure you in with a low rate, then use "Existing Customer Rate Increases" to squeeze you for every dime once you are settled. ​The "Objection Discounts" they offer are just a temporary delay to an inevitable 52% surge that outpaces any cost-of-living adjustment I receive. This practice causes immense anxiety and forces those who served into a corner where we risk losing everything we own to corporate greed.

sherri britton

Whoever this concerns, Miss TROYONIC WOOLEY Was a phenomenal customer service rep she solved our problem in no time!!! excellent voice tone and Ms Troy deserves a dinner card a gas card she need to be put on the recognition board and she deserves a $50 phenomenal employee bonus thank you for her phenomenal service BLESSINGS🎶💃🏾👑 It was a great experience💕

Saul Goodman

Shoutout to Heather on Dort Hwy! She made it quick and simple, and got me a rate better than I pay at CubeSmart for units the exact same size! I’ll most likely be taking all my business here going forward.

Earline Hawkins

I am at public storage on door Highway. I was greeted by a young lady named Troy who is very competent at her job gave me the information that I was searching for would recommend her and your building at all times. Very professional and courteous. It’s hard to find good Help, but she has done a great job giving me the information that I needed.

Chuck Gurden

Excellent rental experience---pretty painless as Heather helped complete the process in minutes. Storage space is very clean and ready for use right away.