Extra Space Storage - 3715 - Baltimore - O'Donnell St
Facility Highlights
On-site office
Video cameras on site
Resident manager
Climate controlled units
First floor access
Drive-up access
Available Storage Units (18)
5x5
$1.48 / sqft
5x10
$1.12 / sqft
10x5
$1.12 / sqft5x10
$1.44 / sqft10x5
$1.44 / sqft5x15
$1.03 / sqft5x15
$1.24 / sqft10x10
$0.91 / sqft
10x10
$1.30 / sqft10x10
$1.54 / sqft10x15
$0.85 / sqft10x15
$1.20 / sqft15x10
$1.33 / sqft20x10
$0.83 / sqft10x20
$1.09 / sqft20x10
$1.09 / sqft10x20
$1.16 / sqft10x20
$0.92 / sqft
Complete Amenities & Features
ACCESS
Electronic gate access
SECURITY
- Video cameras onsite
- On site office at facility
- Resident Manager
VEHICLE STORAGE REQUIREMENTS
- Requires title
- Requires registration
- Requires insurance
- Must be drivable
PROPERTY COVERAGE
- Insurance required
- Insurance available for purchase
- Protection plan required
- Protection Plan available for purchase
- Homeowners or renters insurance accepted
PAYMENTS
- Cash
- Credit cards accepted
- Check
BILLING
- Email invoicing available
- Automatic payments available
MISCELLANEOUS
- Mail or packages accepted
- Moving supplies for sale
- Paperwork can be done remotely
Customer Reviews
Excellent facility and customer service
Excellent facility and customer service
A great experience
Very clean, very organized, very safe.
Great customer service
The customer service is great. They kept in touch with me to ensure the unit I had chosen was the correct size. The day I moved my items in, gate access was easy to go through. The place is clean.
5x5 space
Access to cars and elevators that make it easy.
Easiest Decision
We are parents to two college students. One in MS and one in MD. With all that goes into arranging pick up at the end of the school year, we were having to streamline. Googled storage units, found this site, and the facility for my daughter in MD. The whole experience has been strong! 5 stars.
ezekiel gentle
I’ve been with this company for years but today my experience went above and beyond. This location has something no other has, Joann. She helped us out and did so with class, grace and something that’s become completely rare in today’s climate, exceptional customer service. She deserves whatever the maximum compensation increase is and recognition for running a business so well. Thank you Joann!
Mikala NuccioAnyone who values good customer service knows how hard it is to come by in Baltimore City, but look no further—Joann at ExtraSpace knows how it’s done. She was transparent, personable, thoughtful, and deeply caring. She remembers her customers and takes care to personalize each experience. We got to chatting about Italian cookies and all of the sudden she jumped up and grabbed a bag of her own homemade cookies to offer my boyfriend and I one. It was such a kind gesture that immediately created a sense of comfort and trust—Joann makes a simple storage rental upgrade feel like a visit with family. We need more Joanns!!
KarolinaJoanne was so helpful, friendly and informative - she helped us select the best unit for our needs and made sure we got the best deal. She answered all of our questions! It’s rare to have this kind of experience in customer care- and I can’t say enough how happy we are. Will highly recommend this location specifically because of how much easier it was with Joanne’s help. Thank you again!
TaraI started renting here in March and have been assisted by Joann several times. She is always very pleasant and helpful whenever I have questions. I recently upgraded to a larger unit. She made the process super easy and fully answered all of my questions about the transfer.
Jen IsbombI’ve had my parents stuff in storage for five beers and after getting to the unit, everything was in pretty good shape considering it had been in there so long. A few mouse droppings but nothing major at all. Great customer service I would definitely. use them again
How to Rent a Storage Unit With Storage.com
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