Extra Space Storage - 2150 - Fort Wayne - St Joe Center Rd

Justine Marie

I reserved a unit online and went in person to finish setting up my account. Ashley’s customer service is top notch. Friendly, knowledgeable and efficient. She is a kind-hearted person who was a pleasure to work with. The unit and pricing is perfect for my needs.

Brody Evans

Prices are affordable for the space I rented. At the St. Joe Center Road location in Fort Wayne, Ashley went above and beyond for me by staying past office hours to help me get set up with my new unit. Ashley was incredibly hospitable and made the process quick and easy.

Emily Lackey

Ashley is a total peach! Very informative & communicative! Gave me a tour of the unit beforehand and got me right in! Made me feel welcome & had such a warm personality. Great spirit! Highly recommend this facility ¨̮

Lovely Soul

I rented from this storage facility for over two years…. I fell behind and they add soo many charges, lie to your face and set you up to lose your unit. So the older man with glasses was the only person i dealt with. I was behind October and November rent. So I went in on the 29th of November and paid 444 dollars toward my 735 dollar charge (yes that’s two months at a rate of 217 plus late fees and charges) I had 338 dollars remaining, to pay. I went in on Monday December the 1st and was going to make another payment. Scott then proceeded to tell me I had until the 5th at Midnight to pay the new balance of 578 (Tacked on December and said I couldn’t make a payment I had to pay in full) so I return 5:30 in a panic Friday and what do you know…. He smugly tells me “I sold that unit at 1:30 this afternoon” …..Okay. You don’t know that that was the last that I had, and what I had to do to get that money today….Worst company I have ever dealt with and I’m at a loss of two years of paying for my mothers last remaining things I had in the world. I hate this company and am contacting corporate because they have cameras in there and I want a full investigation into my lost unit. Fun fact: call the corporate number and watch you never speak to a real person. They are predators and I will never suggest this company or any of their sister companies.

Greg Wack

After moving, we needed to store some excess household items until we could find a place for the items. Within an hour of finding Extra Space online, we were moving our things in. Everything with Extra Space was quick, easy, and just right! And we knew our belongs were secure, which gave us great peace of mind!!!