CubeSmart Self Storage - Roseville

tamara steinhoff

Amazingly painless process. The staff was professional, efficient, knowledgeable, and kind. The level of customer service was truly above and beyond. You don’t find this level of customer service any more. The price was better than any other storage within 50 miles, and they give you a free lock. The grounds were neat and clean. Thank you for being awesome.

Ken Wun

The office manager Marie, was very friendly/informative, giving us a property tour in a golf cart and showing us the available spaces in our size. Once we chose one, she efficiently explained and processed all the procedures and paperwork. We had our new space and lock within 20 minutes! With their rental special, we ended up getting twice the space of our old storage facility at half the price! Looking forward to moving our stuff into our clean-looking CubeSmart locker.

Mr. Happy

So we were in a middle of a last minute move. I went here in person to go get us some storage but there were red flags from the very beginning. I purchased 2 locks and the guy just hands them to me, I didn’t even see him open it, so how would I know if he made copies of these keys, then we ended up not using them, this guy basically tells me that they just want to make sure that it wasn’t moved in then I’ll get my refund. He send me an email with what I paid and that’s it, I’m sure he pocketed my refund. I wouldn’t trust these morons for anything, this was back in September it is now December and I have not heard back from this location nor the one in Citrus Heights, yes we rented 2 units that was never used and was cancelled within 48hrs of us signing, so at this point time to let everyone know, anyone that would listen even filling a BBB Complaint. Let’s see now that I’m settled in, I’m going to have a lot of free time! 1 Star for 2026 and Citrus Heights is also going to get one (1 star Review) as well!

Angela Lucero

Stopped by to get information for a friend who is planning on relocating to Ca. I was helped by Elizabeth. She was so busy, with the phone ringing and customers coming in. Elizabeth didn’t make me feel rushed and answered all my questions. Thank you Elizabeth for being so welcoming. We will definitely be back in March. Our search is done 👏👏👏

N. Wray

I've stored at cubesmart before. It was a good experience.. I reserved a unit a second time for a specific date. But they unit became available immediately after payment but I'm not able to access it for another week due to my own timing. Best to communicate with associates over the phone of your plans before paying online.